A decade of monitoring, helpdesk, traceability, and supplier engagement across the upstream base.
Wilmar International is one of Asia's leading agribusiness groups, ranked among the largest palm oil processors and traders in the world. Headquartered in Singapore, Wilmar operates across the full palm oil value chain — from upstream estates to refining, branding, and distribution — with operations in over 50 countries.
Wilmar's No Deforestation, No Peat, No Exploitation (NDPE) policy, established in 2013, was one of the first comprehensive sustainability commitments in the palm oil sector. Its implementation requires monitoring across thousands of suppliers spanning multiple geographies.
The collaboration with Geometrack began in 2014, focusing initially on NDPE monitoring of Wilmar's third-party supplier base. Over the years, the scope has expanded to include helpdesk support, traceability work, and direct supplier engagement.
Wilmar publishes its No Deforestation, No Peat, No Exploitation (NDPE) policy — one of the sector's first.
Initial scope: NDPE monitoring of the third-party supplier base.
Structured analyst response added to the monitoring workflow.
Scope expands to include traceability work and direct supplier engagement.
PARTNER-SPECIFIC CONTENT REQUIRED — e.g. specific case resolved, expansion to a new region, etc.
Continuous NDPE monitoring and engagement since 2014.
Third-party supplier base tracked across multiple geographies.
Monitoring, helpdesk, traceability, and supplier engagement.
Continuous NDPE monitoring is the foundation of any responsible palm oil program. Geometrack tracks deforestation, peat conversion, fire, and land-use change across supplier-linked concessions — verified before alerts reach the client.
With Wilmar, this means monitoring the third-party supplier base across multiple geographies, with regular case briefs and risk assessments delivered to the sustainability team.
Alerts don't resolve themselves. The helpdesk turns raw monitoring signals into clarified, evidenced cases ready for engagement or response.
Analyst-led case review and grievance support sit alongside Wilmar's internal workflow, with structured response packages for the sustainability and procurement teams.
Traceability connects the alert to the supply chain — linking land-use risk to mills, suppliers, and sourcing relationships that matter to the buyer.
Geometrack maps Wilmar's third-party flows against monitored concessions, surfacing exposure pathways and informing prioritization for engagement.
Engagement is where monitoring becomes change. Structured follow-up, clarification, and recovery review turn evidence into supplier action.
We support Wilmar's engagement team with case-ready evidence, ownership context, and recovery tracking for prioritized suppliers.
Talk to our team to explore how Geometrack can support your collaboration.